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After cloud migration, JSM portal fields order got changed

Irene At Dragon
Irene At Dragon
Contributor
May 2, 2022

Hi,

We recently noticed an issue with JSM fields on customer portal screen that order is being changed after the cloud migration, the fields are in random order, not same as on server. Does anyone have the same experience? Raised a ticket to Atlassian, waiting for reply currently, but would like to check the community to see if anyone observes the same.

Have a good Monday.

Irene

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