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Fabio Racobaldo _Herzum_
Community Leader 
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Hi @Jairo Granado ,
Service Desk tickets have a specific field that provide you that information.
It's the channel that could be portal, email or jira depending on the original source
Hope this helps,
Fabio
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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