App not responding, wait or cancel.

[Steven Revill]

I get the following error message (see screenshot)

I'm not a developer just using the service desk management sections so I don't even know what App it is referring to!  Any ideas?  

[Katarzyna · Accepted solution]

Hi,

It looks like a problem with cloud app. Contact the administrator who can check what apps are installed on the instance. I guess it can be an app responsible for displaying announcements on the portal. Administrator will be able to contact vendor and raise a support ticket.

Kate