Azure AD App registration

[Nils Waser]

Hello everyone

I recently set up our Jira Service Management. Now I would like to change the Default email account.

After Login with the Support Mail, i get the message, that the admin has to give his consent.

For the past days, I've tried to find a documentation on how to setup the app registration in Azure AD, but I haven't found it.

Could someone could please point me in the right direction.

Thx for your help.

[Marc - Devoteam · Accepted solution]

Hi @Nils Waser 

Welcome to the community.

I think this is an Azure problem.

You can look at the following articles:

• user-gets-an-error-jira-cloud-atlassian-needs-permission-to-access-resources-in-your-organisation-when-setting-an-office-365-account-as-an-incoming-mail-server 
• https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/grant-admin-consent 

[Nils Waser]

@Marc - Devoteam 

Please excuse the delay.
I was able to solve the problem. I have logged in with an admin and thus granted the authorisations.
I then changed the email address to the desired one. Now it worked.