Billing contact change

Hello

We changed the billing contact name and now our payments are blocked.

Last year we changed the bank account number and we had the same problem. At some point someone sent us an email to confirm the details and release the payment.

But this time I can not find how to contact support to confirm.

Please help !

1 answer

1 accepted

3 votes

Answer accepted

HI @Mathilde Claeys

Welcome to the community.

You need to contact Atlassian Support for this. the community is an open public forum.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Ah I couln't find where to contact them, thank you !

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Marc - Devoteam likes this

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

P.S. If the answer is very valuable to you, please share some kudos.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Mathilde Claeys likes this

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Billing contact change