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Can you have too many automations under the same trigger?

Amy Chamberlain
Contributor
November 4, 2024

We have a highly conditional workflow in JSM, and for one of our latter status transitions, we have about 5 automations set under the same status transition. The most recent isn't triggering at all. Is it possible that there are too many automations set to the same trigger, and they're running over each other?

1 answer

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 4, 2024

No, there is no limit on how many automations you can have for a status transition, but it depends on what your automation triggers on. If for example it tiggers on something that another automation is doing/setting then you have to go into Rule details and check to allow rule trigger for it to work.Rule trigger.png

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