Cannot modify a request type form once created in JSM

[Alexander Kolev]

If I go create a new request type, as part of the wizard, it is possible to create and customize the request form. The problem is that once I do that, if I decide to go and edit the same form some time after that, I don't see an option to do it

The docs state that I should be able to see to select Forms from the Request Types screen, but I have no such option anywhere on the screen

Any thoughts on how to deal with this?

p.s. I have myself created the JSM project so I am an admin

[John Funk · Accepted solution]

Hi Alexander - Welcome to the Atlassian Community!

If you go to Project Settings > Request Types and then just click on the Request Type Name that you want to modify the form for, it will take you directly to the form that was created. 

[Matthias Gaiser _K15t_]

HI @Alexander Kolev

welcome to the Atlassian Community.

In my project settings of a JSM project, I see this screen when I click on Request Types:

When I click the title of the Form, e.g. "Community Form" in my case, I can edit the Form details:

Are you seeing something different? Maybe you want to share a screenshot of your project?

Cheers,
Matthias.

[Alexander Kolev]

Thanks, guys. I did not spot the obvious :)

[Clara Belin-Brosseau_Elements]

Hello @Alexander Kolev and welcome to the Atlassian Community!

Do you mind sharing a screen capture of your request type screen edition?