Change Management Calendar visible in the portal for customers

Stefanie Sullivan
Contributor
August 8, 2023

We would like to have a release calendar in visible in our jira support portal to our customers. 

How can I achieve this? I also have confluence.

3 answers

1 vote
Robert Wen_Cprime_
Community Leader
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August 8, 2023

I'm not sure it's currently possible given that the change calendar is on the Jira interface (requiring some sort of Jira license) and not available to customers on the portal.

1 vote
Joseph Chung Yin
Community Leader
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August 8, 2023

@Stefanie Sullivan -

Hi Stefanie:

As a site admin, you can customize your portal UI via "Customize" options, where you can conduct the following things -

2023-08-08_9-04-20.png

You may want to use "Manage announcements" option to allow your users to access your release calendar (i.e. via a URL link maybe?)

Another thing you may want consider to create help topic setup, where helps information can provide your users on your release calendar data.

Here is a reference link on customization for one's portal UI -

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-look-and-feel-of-your-help-center-and-portal/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

0 votes
Yuri Lapin _Release Management_
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August 19, 2023

Hi @Stefanie Sullivan

I hope this message finds you well.

If you are up to Partner Apps we can help in 2 ways:

For both Apps JSM is supported.

Try it out. Hope it helps.

Cheers,

Yuri.

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