Change url

[Juan Carlos Cardenas Padilla]

good morning

I would like to know how to change a url: example

I have my jira service managment project and it gives me a url
https://integrait.atlassian.net/servicedesk/customer/portal/9

But this url I want to redirect to support.integrait.co

This can be changed by jira to perform the redirection of the link or touch with the dns?

Thanks

[Vishwas · Accepted solution]

Hey @Juan Carlos Cardenas Padilla 

Currently there is no option to configure JSM Customer portal to be redirected to a custom URL.

Maybe you can check with your IT Team about redirection or create a static html page for support.integrait.co which does the redirection to Customer portal URL.

Regards,

Vishwas

[Vishwas]

Another thread similar to this request https://community.atlassian.com/t5/Jira-Service-Management/Changing-the-Customer-Service-Centre-portal-URL/qaq-p/1873114