Clear Email surpression list

[Stefan Schmieder]

I have several customers and even licensed users an the email surpression list - resending the invite in cases where it is possible is not helping.

How can I remove emails from this list?

[Prachi Bolar]

Hi Stefan,

Welcome to community :) 

I understand you have tried the workaround to remove the suppression but it doesn't work

https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025

https://community.atlassian.com/t5/Jira-articles/Unblock-users-in-Jira-with-our-new-unsent-email-audit/ba-p/2724433

You could reach out to support here: https://support.atlassian.com/ so that we can further check the accounts and see what is stopping this or if you could share a sample domain name or user email we can check that as well

Thank You,

Prachi