Hi dear community,
Have done some research but couldn't find a possible solution.
I am trying to achieve the following:
I was thinking to connect a form to a request type. And then within that form, add the dropdown: services. Then make those services unique per organization. But i think its not possible to limit the choices based on the user's organization.
Am I right or does anyone have a great alternative?
Thanks!
Hi @Pim Vincentie - You probably want to consider upgrading to Jira Premium so you can take advantage of Asset Management capability which would be able to address what you're trying to achieve.
Hi @Mark Segall
thanks for your reponse!
Might be an option indeed, but license fee tremendously increases then. Whereas we'd only look for an option to provide organizations a custom set of values to choose from (select their website and service).
Maybe any solution with a custom field that you have experience with? Or is that not able to make that specific per organization?
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The only way you'd be able to do this without Assets or some other marketplace add-on would be to split each organization into their own JSM project. Then you'd be able to use a custom field with a context set for each project.
However, this approach has its caveats:
I hope this helps
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Thanks for thinking along!
Splitting in separate portals is indeed not a long-term solution. Since automation and SLA management should then also be done separately. And indeed the que
I'll see if there is a third party add-on that might offer this. Case closed!
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