Creating Shared Dashboard

[WG]

Hi There,

I have JIRA. The custom dashboard option is not available in our account. We are trying to build a dashboard that displays the clients project details but has limited access to other projects. And also limits there ability to drill down into the individual details.

Any insight you can provide is greatly appreciated.

Kindly,

Liz

[Joseph Chung Yin]

@WG 

Welcome to the community.  All Jira licensed users can create dashboard.  In regards to the dashboard permissions there are two levels -

1) Dashboard Level - The owner of the dashboard can decide how to share the dashboard with others -

• Group—A group of Jira users.
• Project—All members or members with specific project roles working on one or multiple projects.
• Any logged-in user—Any user who is logged in to your Jira Cloud site.
• Public—Public sharing means sharing the dashboard with users who are not logged in to your Jira Cloud site. Note that if you share a dashboard publicly, it will be visible and searchable on the internet. See Prevent or remove public access for more information.
• User—An individual user.

Please reference the following reference link - https://support.atlassian.com/jira-cloud-administration/docs/manage-shared-dashboards/

2) As you may already know that a dashboard is just a canvas where you add/manage the different gadgets to the dashboard.  Each gadget also have access control because typically you will design it to pull content from a specific project or filter query etc..  The source objects have its own access control.  Example - if you add the "Filter Results" gadget to the dashboard where you specify the filter query to use.  If the filter query's view permission is not setup, then users who have access to the dashboard (because it is shared), they will see errors in the dashboard for the gadget content.

Please reference the following reference link on default OOB gadgets - https://community.atlassian.com/forums/App-Central-articles/Jira-Gadgets-Tutorial-Everything-You-Need-to-Know-Jira-Guru/ba-p/2495636

Please let us know more information, so we can further assist you.

Hope this helps.

Best, Joseph Chung Yin

[Marc - Devoteam]

Hi @WG 

Welcome to the community.

Can you provide more details and screenshots.

Anyone with a Jira account can create a dashboard.

Customers can't view dashboards as dashboards show issue details from inside, therefore an account is required.