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Creating a simple "Tickets with X status" report

Christopher Watson
Contributor
May 9, 2019

Hi guys.

 

I've been trawling around the support forums and have picked up a few tidbits of useful information. I, however, seem to be missing the larger picture.

 

Long story short is, I need to run a simple report that Jira doesn't seem capable of doing. All I would like to do is list ALL tickets that had a given status at the end of the month (viewing over a year).

 

I however can't seem to do this, as the built-in reporting tool forces you to choose all tickets CREATED that month with that status, or all tickets RESOLVED that month that have that status. I don't want to 

 

I keep reading about external tools eazyBI or jirareports.com, but these don't seem to do what I need them to do and are more geared towards presenting the data from Jira reports and exporting to excel etc.

 

Additionally, Atlassians' tutorial (https://developer.atlassian.com/server/jira/platform/creating-a-jira-report/)  required me to be a literal software developer?

 

I've been trying to piece together an advanced search query, but can't even find where to enter it, as if I try to enter it as a series in a report in the project itself, I'm forced to choose the aforementioned created/resolved series. Does anyone know where we can just enter an advanced query into jira?

 

Here is the query I'm trying to enter:

Project = PROJECTNAME AND status in (Detailed-Prioritized, "In Progress", New, Open, Reopened, "Waiting on External", "Work in progress") ORDER BY endOfMonth()

 

I imagine there are a few things wrong with this query since I've pieced it together from multiple threads across the forum. I JUST want to see how many tickets we had 'open' at the end of last month vs how many tickets we had open at the end of the previous month.

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Andrew Morin
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May 9, 2019

You can click the Issues drop down on the main menu and select Search for Issues. Once you land on the Issue Navigator page switch to Advanced search.

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