Customer portal attchments

[larias]

Can a customer add an attachment in customer portal once a ticket has been submitted?  

[Alexis Robert · Accepted solution]

Hi @larias , 

a customer can always access its requests in the portal, and then add a comment with an attachment after it was created.

You can access your requests on the portal, on the top right side.

Let me know if this helps, 

--Alexis

[Alexis Robert]

By the way, to add an attachment you can drag and drop a file in the comment box as you can see here : 

[larias]

Thanks Alexia, appreciate the help.