Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Customize invitation mail (JSM CLOUD)

Howard Nedd
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 22, 2022

I have found the following steps to configure the invitation email to users. I cant find the customer invite option. Is this still possible on Cloud?

 

Source:

https://confluence.atlassian.com/servicedeskcloud/blog/2018/07/customize-your-invitation-emails-to-customers

 

If this is this possible I'd like to find out what the new steps are. Steps as provided above are no longer vacant.

1 answer

1 accepted

1 vote
Answer accepted
Édpo César
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 22, 2022

Hi, @Howard Nedd ,

Yeah, sure. 

Go to: 

Project Setting>Customer Notification>Customer Invited and edit the nmotification.

Howard Nedd
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 22, 2022

Thank you Edpo. I found that, I was looking for the option in a software project which obviously does not provide me that option.

Like Édpo César likes this
Édpo César
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 22, 2022

Yeah, it doesn't provide that.

Like Howard Nedd likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events