Customize satisfaction survey with multiple questions

[Jessie]

Hi - I am looking for a plugin or other solution to ask multiple questions on the customer satisfaction survey that goes out after tickets are resolved. I would like to ask at least 3 questions rating the experience but all the plugins I see in the marketplace seem to be for the server version. I am on cloud. Has anyone been successful in this?

[Angélica Luz]

Hello Jessie,

Currently, it's not possible to customize the CSAT survey to add more questions. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-4534
Please, click on vote and watch in order to hear about updates on the development cycle.
I've searched for an add-on, but unfortunately, I didn't find anything that could help us.

Regards,
Angélica