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Error when setting security level through automation

Jacob
Contributor
June 23, 2023

HI everyone,

I wanted to create an automation that only allows a certain group or user to view certain ticket issues. 

The automation works like this:

Screenshot 2023-06-23 170235.png

However when I change the trigger to the following:
Screenshot 2023-06-23 170505.png

I get the following error: 

Screenshot 2023-06-23 170642.png

1 answer

1 vote
John Funk
Community Champion
June 23, 2023

Hi Jacob,

Make sure the Security Level field is on the Edit and Create screens used by the projects. 

Jacob
Contributor
June 25, 2023

Hi John

They are but still get the same error.

Screenshot 2023-06-26 083450.png

Screenshot 2023-06-26 083602.png

John Funk
Community Champion
June 26, 2023

Ok next check the Permission Scheme to make sure that the (atlassian-addons-project-access) user (either Project Role or Group) has the Set Issue Security permission. 

Jacob
Contributor
June 26, 2023

Still gives issuesScreenshot 2023-06-26 171624.png

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John Funk
Community Champion
June 26, 2023

Hmm, maybe try the Permission Helper for that issue to see what it says. Is the Rule using an actor other than Automation for Jira? 

Jacob
Contributor
June 26, 2023

No it is using the Automation for Jira.

 

Will try the Permission Helper.

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