Hi,
I have two custom fields, both are number types. I want to do addition.
I referenced to these 2 sites:
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/
And used the following 4 methods to add those 2 custom fields:
1. {{issue.customfield_10689}}+{{issue.customfield_10692}}
2. {{#=}}{{issue.customfield_10689.plus(issue.customfield_10692)}}{{/}}
3. {{issue.customfield_10689.plus(issue.customfield_10692)}}
4. {{issue.Ops HOLD Time.plus(Ops Total HOLD Time)}}
None of above formulas work for me. Audit logs say they are ran successfully, but the results have been 0. Before addition, one has value of 5, the other has value of 0.
Can you guys try on cloud version of JSM?
Thank you so very much in advance.
Hi Elaine,
Looking at docs, have you tried the following:
As for your methods
1. {{issue.customfield_10689}}+{{issue.customfield_10692}}
2. {{#=}}{{issue.customfield_10689.plus(issue.customfield_10692)}}{{/}}
3. {{issue.customfield_10689.plus(issue.customfield_10692)}}
4. {{issue.Ops HOLD Time.plus(Ops Total HOLD Time)}}
Hope this helps.
Kind regards,
Milad
Thanks @Milad S_ , your clear answer is very educational!
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