How do I turn on automation rules based on time and date?

[Katherine Stevens]

I've set up an automation rule that if the assignee is on PTO then the ticket will go to unassigned.  However, I'm not always around to turn on these automation rules.  We aren't going to allow another Jira Admin in our system.  

Is there a way to turn on/off automation rules based on a time/date?

Example:  Turn on Automation Rule 1 on Friday and turn it off on Tuesday.

Thanks!

[Dan Breyen · Accepted solution]

Hi Katherine, you can schedule the Automation to run every day, and then just turn it off when you're back.  Or, just leave it on every day, and then you shouldn't have to monitor it.  

I don't use Cron, but that might also offer you some flexibility.

You can select 'Scheduled' for the 'When' part of your Automation.

Based on this article, you can put rules into your Automation to perform the specific action at a specific time, and leave the full Automation turned on. How-to-turn-rule-on-and-off-at-specific-dates 

Hope that Helps

[Joseph Chung Yin · Accepted solution]

@Katherine Stevens -

Hi Katherine:

In this case you need to change your rule to trigger off from "Scheduled" event to control when the rule to be executed with a time specifications.

You can also click on the Advanced tab by providing the scheduling setup via CRON expression too.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Katherine Stevens]

The rule is trigged based on an issue being commented on.  So, How can I have 2 "when" statements in the automation rule.

I

[Joseph Chung Yin]

@Katherine Stevens -

You will need to change the your testing for issue commented as a condition instead of the triggering event of your automation rule.

Example - testing out using the following smart value in your condition - 

{{issue.comments.last.created}}

to pick up the issues last commented date comparison.

Best, Joseph