How jira works and how can it help in solving issues in pi app

[Victor Chibuikem]

Please sorry for this question, can someone educate me on how jira works, how to use jira solve problems even the ones associated with the pi networks app, because I see a lot of people who are looking for who to help them solve problems in pi network app, and like problem of pending KYC that have been submitted, problem of updating username in the pi network app, 

[Anandhi Arumugam _Cprime_]

Hi @Victor Chibuikem Welcome to the community!

You could try some courses on http://university.atlassian.com to understand how Jira works. 

I believe you are looking for a ticketing system like Jira Service Management, where users could raise their problems and your team to work on solving them. You can find how you can use JSM capabilities here.

https://university.atlassian.com/student/path/968311-get-the-most-out-of-jira-service-management

Hope this helps!