How to Remove Uploaded Request Type Icons in JSM?

[Tanner Jenson]

Is it possible to remove uploaded Request Type icons in JSM? I uploaded duplicates and would like to remove one but can't seem to figure out where to do that. 

[Sharumathy Krishnan]

Hello @Tanner Jenson 

The Request type must have request name, icon and issue type mapped. You can refer this link - Add, remove, or modify a request type in the portal | Success Central

But whenever you create a request type, there is a icon which gets added, maybe you could change your current icon to this one.

To edit the icon of your Request Type just follow these steps:

• Navigate to project and go to Project Settings
• Click on Request management -> Request Types
• Click to Edit your Request Type and Switch the icon.

Hope this helps!

Thanks,

Sharu

[Jeroen Poismans]

I dont think that was the meaning behind the question. I think OP want to know whether the already uploaded icons can be deleted again because not used for example. In that case @Tanner Jenson , no :-).