Dear Community,
I have a service project where some tickets have a summary, which containe the names of certain domains. e.g. atlassian.pl, altlassian.de, altlassian.no.
In addition, I have a specific assigne group for each country, e.g. local-it-pl, local-it-de, local-it-no.
Please gile me advise, how to implement a rule that will allow me to automatically implement a solution where the created tickets containing the domain name, e.g. atlassian.pl, will be automatically assigned to the assigne group local-it-pl
Thank you in advance for your help!
Best regards,
Marta
You can't assign issues to groups fortunately, so I assume your "assignee group" is a custom field of some sort.
You can create an automation that has something like:
(you'll want to repeat 2 and 3 for each value)
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