How to automate the process of creating zoom meeting when an incident is created with high priority

[Pati Uday Kiran]

I want to know how can we write an automation rule to automate the process of creating zoom meeting for an incident with high priority. How can we achieve it?

[Rick Martínez]

I am also interested in the same. I've resorted to writing my own script that will auto-create the Zoom meeting and start recording to the cloud, but I would much prefer it get handled by JSM

[Jeanne Schock]

Rick would you mind sharing your script info?

[Rick Martínez]

I'm so sorry but I had originally written using ScriptRunner but eventually decided it wasn't worth the risk that it could break unexpectedly so I canceled my ScriptRunner subscription and that deleted the script.

[Jeanne Schock]

Thanks for the response.