How to delete a user group from a customer's portal page?

[System Owner]

Hello all,

I just added a customer into a user group (NOT organization), and in the service portal, the customer can see the user group per clicking "requests".

Is there any way to hide the user group here? As I don't want a customer to be able to see his/her user group(s) in the service portal. Thanks!

[Malysa Martin]

Having exactly the same issue here. A group added to the Service Desk customer becomes visible in that menu

[Ste Wright]

Hi @System Owner 

Are you sure there's not an Organization with that name also?

As far as I know, you can't have Groups display in that menu.

Ste

[Kai Becker]

Hi @System Owner 

welcome to the community and thank you for your question.

Where did you add the customer to this group? As far as I know only Organizations get displayed there, so I guess an Organization has been created in the background.

[System Owner]

I added the groups here, and there is no organization added in my project.