How to display notification on browser with automation rules

[YVOZ Arnaud]

Hello everyone

I have created automation rules to clone tickets.

When the rule runs, a notification appears on the screen with the message "Your automation is in progress".

Is it possible at the end of the rule to display a second notification with a message indicating the ticket number created "Ticket XXXX created" (in the same way as the notifications that appear when you clone a ticket natively)?

thank you

[Samuel Gatica _ServiceRocket_ · Accepted solution]

Hi @YVOZ Arnaud 

Welcome to the community!

While Jira Automation doesn't natively support displaying a custom notification directly to the user at the end of a rule, you can achieve something similar with a workaround by sending a custom email notification or using a webhook to trigger a notification system.

Hope this helps!

Best regards

Sam