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How to reference a Form Value to use in Automation

Eli Devlin
Contributor
March 29, 2023

Hello,

Is there a way to extract the Value of a Form Question in Jira Cloud, so that it can be used in Automation as a Smart Value?

e.g. User enters X into Question 1

An Automation Rule takes the Value of Question 1, and copies it to the Description Field, upon Issue Creation

 

I see a lot of posts asking similar questions, but with no confirmed answers.

I am aware of https://jira.atlassian.com/browse/JSDCLOUD-10671 and https://community.atlassian.com/t5/Jira-Service-Management/How-to-add-form-field-value-to-a-request-type-field-using-smart/qaq-p/2044691

Neither of those are of use right now - urgently need some sort of solution that works, thank you in advance!

 

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