Inherited a workflow which has a status option called Canceled. An issue in it needs to be reopened (moved out of Canceled). However, there are no transitions configured. Created a draft copy of the workflow. Linked Status box is greyed out, and under it is the message-
Cannot change the linked status of an existing workflow step
Not seen this before.
Why is this and how can I resolve?
Thank you.
Found answer from 2018 post. Solved: Unable to add a transition in Jira (atlassian.com)
Pardon. Should have added that "add transition" as an option is absent from this status (Canceled). When clicking "Edit", I see the message as mentioned.
When clicking into View Properties > Canceled, the "Add outgoing transition" button is greyed out.
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