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How to resolve message: Cannot change the linked status of an existing workflow step

Tim Arthur
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March 9, 2023

Inherited a workflow which has a status option called Canceled. An issue in it needs to be reopened (moved out of Canceled). However, there are no transitions configured. Created a draft copy of the workflow. Linked Status box is greyed out, and under it is the message-

Cannot change the linked status of an existing workflow step

Not seen this before. 

Why is this and how can I resolve?

Thank you.

2 answers

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1 vote
Answer accepted
Tim Arthur
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 9, 2023
1 vote
Tim Arthur
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 9, 2023

Pardon. Should have added that "add transition" as an option is absent from this status (Canceled). When clicking "Edit", I see the message as mentioned.

When clicking into View Properties > Canceled, the "Add outgoing transition" button is greyed out.

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