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Inline images in comments sent by email

Goran Dermeta September 15, 2025

Hello guys,

is anyone else bothered by the fact that if you reply to a ticket from email, inline images are being edited and usually in a way, they became unreadable unles clicked on?

image-2025-09-03-16-10-18-801.png

Inline images being sent through portal look much better:

image-2025-09-03-16-11-29-117.png

 

I reported this to Atlassian, and they did test it out and recognized it as possible improvement. If you would like to have better inline images, please support this case here:

[JSDCLOUD-17550] Inline attachments in comments via incoming email are not eye friendly - Create and track feature requests for Atlassian products.

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