Is it possible to create a ticket via HTML form?

[Katrin]

We would like to automatically create tickets in our Service Desk from a local HTML form.

How would we need to create the URL the form calls to create a new ticket?

E.g. https://webapge.atlassian.net/xxxxxxx/createNewTicket.jsp?subject=<SUBJECT>&field1=<CONTENT_OF_FIELD1>

[Nic Brough -Adaptavist-]

That would require the person using it to go to Jira's portal to create the issue, there's no point in having your form at this point, just link them to the portal create screen direct and let them fill it in there.

If you want to keep them in your application or site, then do the call in the background, when they fill in the form, issue a REST call to the Service Desk API to create the request.  See https://developer.atlassian.com/cloud/jira/service-desk/rest/#permissions