Is it possible to prevent customers from disabling notifications on the portal and in Mails ?

[Michaël Monserrat]

Hello,

Is it possible to prevent customers from disabling notifications on the portal and in Mails ?

Thank you, in advance, for your answers.

Best regards.

[Angélica Luz · Accepted solution]

Hello Michaël,

Welcome to Atlassian Community!

On the Customer portal, currently, there are no settings that allow admins to disable this option. 

There is a feature request suggesting this option and I saw that you already added a comment there:

• Ability to disable "Don't notify me" option from the Portal

Please, make sure to vote and watch to receive future updates about the feature.

Regards,
Angélica

[Michaël Monserrat]

Hello Angelica,

Thank you for your answer and for the link.

Regards.