Issue list view in JSM

[Radomír Nádvorník]

Is there a roadmap for visual changes to the issue list view in Jira Service Management? I would like the issue list view in Jira Service Management to resemble the one in Jira Software. Is that possible?

Thank you!

[Rilwan Ahmed · Accepted solution]

Hi @Radomír Nádvorník ,

Welcome to the community !!

To view the new filter list

1. Navigate to Filters
2. Select View all issues
3. Click on the three dots (•••) in the upper-right corner
4. Select Switch to new issue search to enable or disable it

To Enable new issue search at the site level

1. Navigate to Jira Settings
2. Go to Issues
3. Select New issue search
4. Follow the on-screen instructions to enable or disable the new issue search

[Hannes Obweger - JXL for Jira]

Hi @Radomír Nádvorník

welcome to the community!

If you say list view, are you referring to this experience?

To the best of my knowledge, this view is specific to Jira (Software and Work Management), and not currently available for Jira Service Management.

This being said, if you're open to solutions from the Atlassian Marketplace, you'll have more options available. I'll add more information below.

Hope this helps,

Best,

Hannes

[Hannes Obweger - JXL for Jira]

... and just to add to the above: If you're looking for an immediate resolution and are open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a range of advanced features - including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting - and works across any type and any number of projects.

This is how it looks in action:

Any questions just let me know!