JSM API

[Rafal Skrzeczkowski]

I'm trying to use Endpoints in JSM API which ask about servicedesk and requests (especially SLA). I have admin permisions to project but still I can't reach those endpoints. 
Examples of such endpoints:

url = "https://xxx.atlassian.net/rest/servicedeskapi/request/{issueIdOrKey}/sla"

url = "https://xxx.atlassian.net/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}/issue"

In that same time I can use such endpoints:

url = "https://xxx.atlassian.net/rest/servicedeskapi/organization/{organizationId}/user"

url = "https://xxx.atlassian.net/rest/servicedeskapi/request/{issueIdOrKey}/comment"

What am I missing in my permissions?

[Nico Maikranz]

Hi @Rafal Skrzeczkowski ,

do you get a specific error message when trying to use named endpoints?

[Rafal Skrzeczkowski]

403

{ "errorMessage": "You do not have permission to fetch the list of SLA custom fields", "i18nErrorMessage": { "i18nKey": "sd.sla.field.service.permission.error.fetch", "parameters": [] } }

[Nico Maikranz]

Do you also get an error when you only use the request-endpoint?

url = "https://xxx.atlassian.net/rest/servicedeskapi/request/{issueIdOrKey}"

[Rafal Skrzeczkowski]

no, I see a full response

[Nico Maikranz]

Ok. Then I am out ideas at the moment.

I am also an admin in one of our service management projects and I can get the infos from both endpoints.

Sorry that I cant help you further :-(