JSM Duedate

[髙木 陽菜]

Is it possible to create a form that the Due date will be automatically 30days after the ticket is made??

[Valerie Knapp · Accepted solution]

Hi @髙木 陽菜 , welcome to the Atlassian Community and thanks for your question.

You can use an automation for this. Please check out this example rule from the Automation Template Library - https://www.atlassian.com/software/jira/automation-template-library#/rule/1357059/25937333 

Hope this helps you.

Cheers

[髙木 陽菜]

Thank you for your answer!! 

I have one more question. 
Can I create a rule so that when a customer enters a due date in a form, they can only select a date that is 30 days after from the current date?

[Valerie Knapp]

Hi @髙木 陽菜 , thanks for your feedback.

Usually, if you want to do some action / validation in the create screen, or in this case, within the request form, before it is submitted, you would need to use a behaviour for this, in Scriptrunner -https://docs.adaptavist.com/sr4jc/latest/features/behaviours 

I did check as well, if you use a JSM form, instead of the Request Form, there does seem to be this possibility here 

To specify for a date field, the earliest / latest date, but I am not sure about what, if any, syntax you could put in here to say, the earliest date (in this case, for an event) would be in 1 month or 6 months or whatever, to specify the lead time required for planning.

Please try out the forms and / or Behaviours and see if you can get what you need.

If you have more questions, we are always here to try to help.

Cheers