Jira Sub Tasks able to send emails?

Is it possible to text the customer in the Sub Task and he/she is able to see the message when he/she is set as "request participants"? (notification via Outlook?)

1 answer

0 votes

Hi @[deleted] ,

That's the native behaviour. When you add a new person to Request Participants field, they receive an email like this one:

Best regards

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Ignacio Pulgar

No I mean if the request participants is able to get a notification via Mail when theres written a comment

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @[deleted] ,

That's also native behaviour:

Please, note that if the user added to the Request Participants field clicks on the Turn off this request's notifications link, they will stop receiving notifications.

Hope it helps.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Okay thank you :)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Ignacio Pulgar likes this

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get product advice from experts

Join a community group

Advance your career with learning paths

Earn badges and rewards

Connect and share ideas at events

Jira Sub Tasks able to send emails?

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events