Hi,
So I want to know if there is a smart value for when a issue is created by e-mail, manually or by a client at the centre (Don't know if it is the correct name in english).
I haven't find anything about it anywhere, is there a smart filed for it?
Hello @Suporte JRetail
According to this issue:
https://jira.atlassian.com/browse/AUTO-1356
...the request channel information is available as an issue property and can be accessed with this smart value.
{{issue.properties."request.channel.type".value}}
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