Look up issues: priority

[Lean Li]

Hi!

I'm sending a summary on critical issues to a slack channel but the {{priority.name}}- doesn'r return any value. What could be the problem here? This is my message:

{{#lookupIssues}}
Summary: {{summary}}
Issue: {{URL}}
Priority: {{priority.name}}
Status: {{status.name}}

{{/}}

[Lean Li · Accepted solution]

Hi all!

I managed to solve this by changing the lookup issues to rule against issues in bulk documented here: https://confluence.atlassian.com/automation/run-a-rule-against-issues-in-bulk-993924653.html

This is the syntax:

 {{#Issues}}
Summary: {{summary}}
Issue: {{URL}}
Status: {{status.name}}
Priority: {{priority.name}}

{{/}}

[Tarik Userli]

Thx that works for me too!

[Marc - Devoteam]

Hi @Lean Li 

It should be {{priority.name}}, according to the documentation

find-the-smart-value-for-a-field 

[Lean Li]

Thank you for this response.

Unfortunately this doesn't help either.  The field value is this and with that syntax I'm still getting an empty value.

[Marc - Devoteam]

Hi @Lean Li 

Does the issue in the lookup have a priority value?

Otherwise I suggest to reach out to Atlassian Support.

[Lean Li]

Yes, it does. I will, thank you!

[SAzaruddin_mp]

Hi Lean Li

{{#lookupIssues}}
Summary: {{summary}}
Issue: {{URL}}
{{#priority}}
Priority: {{name}}
{{/priority}}
Status: {{status.name}}

{{/}}

can you check this one it works

Thankyou

[Lean Li]

Hi SAzaruddin_mp

Thank you for your response! Unfortunately this doesn't work.

The priority is not visible at all in the message now.