Migrating to new SLA's

[Kate Edwards]

We have been running with a specific set of SLA's however, from 13th March 2022 we have entered into a new contract. So for any issues created prior to this date, we want them to remain on the old SLA, and from 14th March, all new issues should go against the new SLA's, however, I don't seem to be able to find an appropriate way to write the JQL to make this happen

[Ravi Sagar _Sparxsys_]

Hi Kate,

Try this.

created < "2022-03-14"

Ravi 

[Kate Edwards]

I've been trying it like this: createdDate < "2022-03-14", but unfortunately, it's having no effect.