We have been running with a specific set of SLA's however, from 13th March 2022 we have entered into a new contract. So for any issues created prior to this date, we want them to remain on the old SLA, and from 14th March, all new issues should go against the new SLA's, however, I don't seem to be able to find an appropriate way to write the JQL to make this happen
Hi Kate,
Try this.
created < "2022-03-14"
Ravi
I've been trying it like this: createdDate < "2022-03-14", but unfortunately, it's having no effect.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Heads up! Opsgenie's features are moving to Jira Service Management and Compass. Planning your migration? Join our dedicated group for resources and tips from Atlassian and the Community to ensure a smooth transition.
Check it out ↗Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.