My incoming email to jira@compagnyname.atlassian.net do not open new tickets.

[Alexandre Arsenault]

Hi.

My incoming email to jira@compagnyname.atlassian.net do not open new tickets. 

In Project Settings,

Email Request; 

My default email adresse was jira@compagnyname.atlassian.net

I think I've changed it to support@compagnyname.atlassian.net 

I think that is what is causing the problem.

When I go to change it back to jira@ it says that another project is currently using this email.

I've went to all service desk project and they all use projectname@compagnyname.atlassian.net

What could I do ?