I have Jira service desk project that automatically creates two su-tasks when a new employee request is created. I really appreciate your advise where else I should investigate. Here is what I have investigated:
1) Checked post-functions of Create transition, and some but not all other transitions on the workflow. I could not find anything suspicious.
2) JMWE. I was not familiar but I checked every corner. The log file did not log anything according to time.
3) Automation for Jira. I disabled all rules but it did not affect anything.
4) I could not find apps like Bob Swift's Update on Transition for Jira
Thanks so much for help!!!
A global automation rule is identified as cause. Thanks!
Check for Listeners and services. I doubt any service would do this as they run regularly, not by issue change. But listeners can detect issue create/change/anything and be used to do things like creating issues.
You'll want to check for other generalised scripting and automation tools like Scriptrunner and Powerscripts too - they don't name "create subtasks" explicitly in their names, but they can do it.
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Thanks much for helping, @Nic Brough -Adaptavist- I overlooked global automation rules. Rookie error!
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