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Project Level Domain Access

Joshua Buison
Contributor
October 1, 2024

Is this possible already?

Allow access to a specific JSM project for existing and non-existing customer based on their email domain.

Example:

Project 1 - Existing and non-existing customer that has an email domain "@domain1.com" can submit a support request on this project, customers with different domain cannot submit a support request here and also cannot access this project's help center portal. This project is not completely private/restricted and not completely public/open, its based on the customer's domain.

I should be able to add multiple domain here to provide customer access.

I should not have to add existing and non-existing customer to the project manually, they should get access if they are matching domains added.

 

1 answer

0 votes
Cristian0791
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October 1, 2024

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