Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

1 Slack workspace with multiple assist + JSM

Kevin Lim
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 31, 2024

Is it possible to connect atlassian assist with more than 1 JSM and linked to 1 slack workspace?

1 answer

0 votes
Viktoryia K_
Contributor
February 1, 2024

Hello @Kevin Lim 
I just tested, one WORKSPACE can be linked to different JSM projects.

Only Agent channel will be different for each project.

Viktoryia K_
Contributor
February 1, 2024

*More precisely, it creates a new agent and request channel.

Like • Kevin Lim likes this
Kevin Lim
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2024

so this following is do-able?

multiple JSM -> 1 slack workplace -> multiple slack channel via assist for each JSM

Viktoryia K_
Contributor
February 22, 2024

Yes, this following is do-able

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events