Add set text to Service Request

[Nicola Brown]

I would like a set bit of text to appear in a Service Request Field but can also be added to.

i.e. Ask questions in the description which can be answers by user raising the ticket

is this possible?

[Nicola Brown]

It seems this should be available in project settings > request type > request form? 

[Tadas Apulskis]

Open project and check the issue options in the project settings 🙂

[Nicola Brown]

I can't seem to find anything here relating to adding set text to individual fields within the SR project - do you have more info here please? 🙏

[Tadas Apulskis]

add a screenshot on were exactly you ant the set text to appear I ll help you do it

[Nicola Brown]

in the backend of our Jira Service Management Project (Service Request) 

[Nicola Brown]

i.e.

Answer these questions in the description:

Time of issue: <insert text>

Where issue happened: <insert text>

[Tadas Apulskis]

Ok so you need fields in this case you need extra fields check this let me know if it helps https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-fields-of-a-request-type/