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Assets attributes

keti burjanadze
Contributor
October 23, 2024

Hello. I have a problem in Assets, Service Catalogue, in attributes I can’t change Type Value, it gives me this message - this field is non editable because of existing object attribute values. I need to change it, can you help me please.

Screenshot 2024-10-23 131736.png

2 answers

2 accepted

3 votes
Answer accepted
julia_gracia
Contributor
October 23, 2024

Hi keti,
If the attribute is not empty you can't change the type. You should create a new attribute with the type that you want and copy the values of the wrong type and then delete it.

1 vote
Answer accepted
Timothy Brown
Contributor
October 23, 2024

Keti, the only way to change Type Value is to delete all of the entries in that field. The best way is to"

1. export the records, 

2. Delete the values in the fields

3. Update the Value type

4. import the records to populate the fields again.

 

I don't think there is any other way to do this other then removing all the entries.

I hope this helps

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