Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Automation - status change (linked issue)

Cintia Santos
Cintia Santos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 28, 2022

I need to update the status of a linked issue that is in a different project. Is there a way to do it without using the global rule?

Answer
Watch
Like Be the first to like this
572 views

2 answers

2 accepted

1 vote
Answer accepted
Filipi Lima
Filipi Lima
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 28, 2022

Hi, Cintia, welcome to the Community!

First, you'll need to add both projects to the scope of your rule (doable on Rule Details):

image.png

And to reach the linked issues you can use the Branch rule/related issue as below:

image.png

Let me know if you have any others questions on it!

Reply
0 votes
Answer accepted
Stefan Salzl
Stefan Salzl
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 28, 2022

Hi @Cintia Santos and welcome to the community,

As your automation rule is supposed to process in more than 1 project it needs to be configured at least as a „multi project“ rule covering the projects that the rule needs access to.

Best
Stefan

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events