Change URL

Vincent.Brichet February 11, 2025

Hello Atlassian Community,
I've read the https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/ explaining how to change a URL because the name of my company as changed from ABC to DEF and today, my URL is ABC.atlassian.net. So, I want to change the URL to DEF.atlassian.net

But
A lot of projects have been developed in this URL and automations in JIRA, in Python and in GitHub have been made. Those automations are refering to the URL. If I change the URL with the above KB, will it affect the automations? or is there another way to change the URL in order not to break the automations? Or do I need to change the URL in all automations (I expect not!)?
Thank you for your support.
Vincent

1 answer

0 votes
Victor Law
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 11, 2025

Hi @Vincent.Brichet

Welcome to the community!

Based on my experience, It will redirect the traffic and users on UI but affect the endpoint URL configured in the Automation.

In this case, I highly recommend identifying the Automation configured with the endpoint before changing the environment URL.

Thank you.

Vincent.Brichet February 12, 2025

Hi @Victor Law ,
Thank you for your answer but I want to be sure that I understand. Do you mean that automation will no longer work in that case because the URL in automation will not be the same? (DEF.atlassian.net for the portal but ABC.atlassian.net in Automation)?
Thank you 

Victor Law
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2025

Hi @Vincent.Brichet

Yes, the REST API configured in the automation will not work if the endpoint is not updated to DEF.atlassian.net.

Thank you.

Vincent.Brichet February 12, 2025

Very clear. Thank you again @Victor Law 

Victor Law
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2025
Vincent.Brichet February 12, 2025

Absolutely clear. It confirms everything. Thank you again @Victor Law 

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