Hello, my customer reported he is unable to set a profile pic for his Service Desk account.
As a portal administrator i cant do that either, i cant even open his account!
As an admin, if i click to view customer's profile it throws an error:
Customer also cant change much:
Thats important thing for our agents to determine which client is responding in a ticket, right not its just a bunch of similar default pics.
Yep customer profiles are not editable. Given the pages exist maybe they will be in the future.
Would be really nice to have this feature soon.
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+1 to this feature. It's strange that customers can't add an image to their profile
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