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Error message when Save a translation

Rodrigo Guariento
Contributor
March 11, 2020

Hi there, we're getting an error message when we Save a translation in our Service desk project.

"We're having trouble communicating with you. Wait a minute, then try again."

It still appearing after many days of wait.

error-save-translation.pngafter-click-save.png

1 answer

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Rodrigo Guariento
Contributor
March 13, 2020

I solved by myself:

1. delete your project

2. create new project using a DIFFERENT template and SAME key

3. add language, test changing some text

4. after test, delete this new project created

5. create back your original project with your oficial template and SAME key

6. add language, test changing some text

Voilà! I recommend do not delete any default Request Type from project.

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