Error when opening backlog

[Sandra Henriksson]

When I open our backlog view I get an error saying

I haven´t selected any issue, and I´m the owner and administrator of the project.

I´ve experienced this for weeks now.

Does anyone know what might be wrong? And what I might do to get rid of it?

[Sandra Henriksson]

It seems like 2 issues where hidden from the view I was using. When I switched to "Enhance my board and backlog" I can now see all issues.

Thanks all for assisting me in trouble shooting!

[Marc - Devoteam]

Hi @Sandra Henriksson 

Can you check the URL that your are using.

It seems that the URL you are using is pointing to a specific issue, the issue key is present at the end of the URL.

The message presented is an indication that this specific issue has been deleted from the system.

[Deepanshu Natani]

Hi @Sandra Henriksson are the other members in your team able to access the backlog view?

[Sandra Henriksson]

We´re all able to access the view. But I seem to be the only one (that I know of) that get the error each time I open the view.

[Sandra Henriksson]

Also I see all the tickets in the backlog (as far as I know), I haven´t yet noticed that anything is missing. But of course there could be something hidden, related to the error, that I can´t see and thereby should be missing, even though I´m not aware :).

[Deepanshu Natani]

Can you try accessing this from a different browser? 

Also check with one of the admins who dont receive this error how many issues he/she can see in the backlog view. Its possible you do not have access to a specific issue which is raising this error.