Hibob and JSM Assets integration

[Urmo]

Hi

I notice that HiBob and Jira Service Management Assets today does not have any ready integration solution. So I'm asking that have anybody allready made solution to get from HiBob Employees data like name, position, manager etc and imported with sync to Assets?

I know that there is API points (https://apidocs.hibob.com/reference/get_profiles, https://apidocs.hibob.com/docs/how-to-read-employee-data) but is somebody allready build something and how hard is to keep in Assets Employee data up to date and what way was used to inactive users?

[Prabhu Palanisamy _Onward_]

HI @Urmo - OnLink supports importing employee data from Hi Bob to Assets. Documentation Link. Please try it out and let us know if you have any questions. We have several Hi Bob customers using our app to synchronize with Assets.

We also support automating onboarding/offboarding tasks based on HR events from Hi Bob.

Disclosure: I'm part of Onward who built OnLink.

[Evgenii]

Hi, @Urmo 

I can confirm, that it's possible. I made similar functionality for my company.

You can get users and all required fields like json from HiBob with such python script

def get_all_hibob_users(inactive=True, fields=[]):
    url = (
        f"{hibob_base_url}/v1/people/search"
    )

    headers = {
        "accept": "application/json",
        "content-type": "application/json",
        "authorization": f"Basic {base64_credentials}",
    }

    payload = {
        "showInactive": inactive,
        "humanReadable": "append",
        "fields": fields,
    }

    while True:
        response = requests.post(url, json=payload, headers=headers)
        if response.status_code == 429:
            retry_after = int(response.headers.get("Retry-After", 5))
            time.sleep(retry_after)
            continue
        response.raise_for_status()
        break

    users = response.json()
    return users.get("employees")

And then use this json to prepare structure and import it to Assets. 

Sorry, but code for import I can't give you.

[arielei]

Hello @Urmo 

HiBob does have integration with Atlassian tools, i've done this before.

see here:

https://www.hibob.com/integrations/jira-service-desk/

[Urmo]

So i understand it have used from hibob to jira ticket but into assets?