Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to remove string from comment (customers email long signature)

Ewelina Tulej November 30, 2023

One of our customers that communicates with us via email has signature that in comments shows as extremely long string that is truncated after exceeding character limit.

"Hide email signature" function doesn't work in comments. I've tried to add an automation that would remove that string.

Edit comment -> {{issue.comments.last.body.remove.substringAfter("General Logistics Systems")}}

 

"General Logistics System" is a phrase from customers signature. The string to remove starts with: !data:image/jpeg;base64,/9j/4AAQSkZJRgABAQEASABIAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsKCwsNDhIQDQ4RDgsLEBYQERMUFRUVDA8XGBYUGBIUFRT/

 

How to change automation to work?

1 answer

0 votes
Ewelina Tulej November 30, 2023

automation.PNG

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events